An Unbiased View of Samanaga
An Unbiased View of Samanaga
Blog Article
In the assistance finish, we appreciated the ability to keep track of tickets and incidents effortlessly. On top of that, Samanage dashboard is de facto intuitive, giving large-amount determination makers with rapid insights on important data with no ought to drill down to details for strategic scheduling.
PCMag editors decide on and review products independently. If you purchase by way of affiliate hyperlinks, we may well receive commissions, which help aid our testing. House
We rely upon our sturdy local crew that is made up of passionate, multitalented, Expert people driven by excellence and the need to uncover Imaginative answers to issues.
Another widespread challenge solved by the vendor is high service Price. Gordon pressured The truth that Samanage aid staff is usually readily available to help its consumers.
In a very matter of months, we were being able to streamline our service requests and shipping and delivery flows by offering Everybody–the massive manager to help brokers to rank and file throughout departments–bigger visibility of their requests. Likewise, an agent can quickly increase a ticket by just clicking the “+” button around the interface.
Samanage offers a totally free check trial period, nevertheless it's only obtainable for 14 times. Which is not merely briefer than many of the Levels of competition's month-lengthy exam trial durations, it's also quite challenging to count on a customer of The type that Samanage really wants to appeal to to even have the capacity to exam all its use cases in this sort of a brief time.
In the meantime, the asset administration offers you a full see of the asset’s lifecycle from its invest in to disposal. It pays to track corporation laptops and cellular gadgets by way of Team Coverage or Area Login Scripts particularly when you’re implementing a BYOD (deliver your individual machine) plan. It is possible to promptly see essential data on the asset, which include, effectiveness, spot, and specs.
Taking away the chaos of numerous Remedy requirements, Samanage shoppers can confidently and easily evaluate incidents, assignments, and assets in an individual position.”
Get a closer more info think about the specialized technical specs and technique needs for Samanage. Find out if It is really suitable with your running program as well as other software.
Our professionals have done a full Samanage evaluation detailing its capabilities, consumer feed-back, customer service, together with other key elements. Making use of our SmartScore program we gave Samanage an exceptionally gratifying rating of nine.
One of Samanage’s value propositions is the fact that it lends companies better visibility on troubles and incidents; very well, we expect The seller should really increase the visibility pitch to its asset administration.
Moreover, the CEO said their Answer allows corporations put off clunky platforms that aren't scalable. And in many cases as being the process is upgraded, Gordon claimed: “Samanage updates the applying with very little to no interruption of assistance, giving people Along with the fastest the perfect time to price plus a new pathway to the future of IT.”
Samanage's IT Assistance Desk and Asset management suite has numerous features companies could possibly be trying to get and provides a short totally free demo, but a lackluster interface usually means it is not a in shape for everybody.
“Deploying an staff services administration state of mind, coupled having an company-wide provider desk platform that supports it – like Samanage -- can help enhance staff productivity and much better hook up staff members for their customers. We're excited about the chance to provide our products together with the achieve and energy of SolarWinds to help IT corporations in businesses of all sizes to realize better enterprise results.”